When you access the Experience D'Ouro website, you are accepting the terms set out and the general rules regarding the privacy and processing of your personal data, which we collect and process in compliance with the Personal Data Protection Law.

All copyright, trademarks, and other rights applicable to or used on this Website are owned by Torres & Barreira, Lda., with registered offices at Rua Central do Ribeiro, No. 401, Alvarelhos, 4745-094 Trofa, and are protected by copyright. All rights not expressly granted herein are reserved.

This Website is for the user's personal, non-commercial use. Copying, altering, distributing, transmitting, displaying, reproducing, publishing, transferring, or selling any information, products, or services obtained through it is prohibited.

Under no circumstances may Experience D'Ouro be held responsible, directly or indirectly, for any damage resulting from or in any way related to the use of our Website.

Experience D'Ouro does not guarantee that its web pages will not be interrupted or error-free.

Experience D'Ouro reserves the right to add, modify, or remove any information on the Website without prior notice and for any reason. Users are responsible for reviewing the content whenever they view or book trips through the Website.

To facilitate your accessibility, Experience D'Ouro may include links to websites owned or operated by third parties, thereby accepting the terms of their Privacy Policy. Furthermore, a link to a website other than Experience D'Ouro does not mean that Experience D'Ouro endorses the website or the products and services referenced therein.

The collection of user personal data may be carried out online (on the website itself), by telephone, or through printed documents and will be processed automatically, under the terms approved by the Portuguese National Data Protection Commission. All data collection will be carried out in accordance with the strictest security regulations.

No entity external to Experience D'Ouro has access to or can consult this personal data.

All employees of the entity responsible for processing personal data are covered by a duty of secrecy and confidentiality regarding the data they have access to as part of data entry operations in their respective computer database, and are duly informed of the importance of complying with this legal duty of secrecy and are required to take on the corresponding responsibility.

The user accepts that Experience D'Ouro provides third parties with information regarding customer habits, uses and customs as statistical information, solely for the purpose of establishing partnerships, not including the identity or characteristics of any particular user.

The processing of personal data is necessary for the purpose of sending you communications about news, promotions, campaigns, and other opportunities that you may benefit from. This includes: marketing and management development, and communication of general and personalized offers by Experience D'Ouro and other partner companies.

Personal data means any information relating to an identified or identifiable natural person (an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier).

Experience D'Ouro does not process personal data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs and trade union membership, as well as genetic data or data relating to health or sexual life.

The user's personal data is kept by Experience D'Ouro only for the period strictly necessary for the purposes mentioned above, except when there are statutory retention obligations in accordance with applicable legislation (such as tax or commercial law) that require the retention of your personal data for a longer period.

In accordance with applicable data protection law, the user may exercise their rights of access, rectification or erasure of their personal data, restriction of processing, right to object to processing and right to portability of their data, by means of a written request to the electronic address info@experiencedouro.com 

In addition to the contact mentioned above, the user will always have the right to submit their request or complaint to the supervisory authority, currently the National Data Protection Commission (CNPD).